Our Organisation is The Loft Homevwaresvand Gifts ABN22014202177

The Loft Homewares website is secured by "Equifax Secure Global Ebusiness" for their Global SSL certificate.

Please Note: ALL PRICES ARE IN AUSTRALIAN DOLLARS

Privacy is Important

We recognise that privacy of personal information is important to individuals. Personal information for our business purposes is to be minimal, private, correct and safe.

We are a retailer. Retailing can utilise a number of facilities and functions including shops, the internet, promotional material (electronis & paper mails outs & catlogues), credit cards, gift vouchers and reward schemes. As a successful retailer we carry out all of these means of business from time to time.

Obtaining Personl Information

Because of the nature of our business it is necessary to obtain personal information. We will however not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we need to conduct our business successfully and promptly.

If you have received any promotional material and do not wish to receive it then upon letting us know we will not send it to you. Simply opt out by emailing us at orders@thelofthomewares.com.au

Confidence

It is important for us that our customers have confidence that we handle information responsibly and it is our policy to do this.


Your Personal Information

1. Your personal information is collected to enable us to:

process you order

notify you of specials, promotions and new stock

2.  You may access and update your personal information online

3.  You information will be passed on to our delivery couriers on a need to know basis.

4.  If you have any questions concerning privacy matters, please contact us at: orders@thelofthomewares.com.au

We Reserve the Right:
- to cancel any order, at which time, we will immediately notify you of this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the payment using the original payment method.
- that all orders are subject to availability of stock
- to take reasonable steps to verify that the order and credit details are bona fide.

Delivery Policy:

All deliveries will be made to the address supplied by you. If Australia Post or other couriers can not deliver your items due to wrong or insufficient details you will be charged a re-delivery fee. If delivery is via Australia Post and you are not home to sign for it then normal Australia Post procedures will be followed. If delivery is via a courier due to size of items you will be contacted by The Loft to advise you of the courier company and the day the items will be delivered. If you are not home during on the agreed day you will have the option of pick up (from the couriers depot) or a re-delivery fee will be charged.